Auction Rules

Before You Bid

Before placing a bid, buyers should carefully review the complete auction listing and understand the item being offered.

• Review the complete item description.
• Review photographs and other information provided by the seller.
• Review the item's stated condition and any disclosed defects.
• Review shipping information and applicable costs.
• Review any seller-provided return information.
• Make sure you are prepared to complete payment if you win.

Buyers are responsible for conducting appropriate due diligence before placing a bid.

Placing a Bid

A bid represents a buyer's genuine intent to purchase the item if the buyer becomes the winning bidder.

Users should carefully review the bid amount before submitting a bid. Users are responsible for activity conducted through their accounts.

Bid Amounts

The applicable bid amount and auction information are displayed through the BidFlag Platform.

Buyers should review the amount displayed before submitting a bid and should not rely on information outside the Platform when determining the current auction status.

Auction Closing

Each auction operates according to the auction settings displayed on the BidFlag Platform.

Buyers should rely on the auction information displayed by BidFlag regarding the applicable auction status and closing information.

Winning an Auction

A user who is the winning bidder is required to complete the resulting purchase in accordance with the BidFlag Terms & Conditions and applicable transaction requirements.

Failure to complete a legitimate winning transaction may result in action under the applicable BidFlag policies.

Seller Auction Responsibilities

Sellers are responsible for ensuring that auction listings accurately represent the items being offered.

• Sellers must lawfully possess the item and have the right to sell or transfer it.
• Sellers must accurately describe the item.
• Sellers must disclose material defects and relevant conditions.
• Sellers must provide truthful photographs and listing information.
• Sellers must be capable of fulfilling the transaction.

Sellers may not list items that are not in their possession or otherwise lawfully available for fulfillment.

Bid Manipulation and Shill Bidding

Bid manipulation is prohibited. Users may not attempt to artificially influence an auction's price or outcome.

• Users may not place artificial bids.
• Users may not place bids without genuine intent to purchase.
• Users may not manipulate the price of an auction.
• Users may not coordinate fraudulent bidding activity.
• Sellers may not use another account or another person to artificially increase bids on their listings.

BidFlag may cancel transactions, remove listings, or restrict accounts where fraud, manipulation, or other abuse is suspected.

Prohibited Auction Items

Sellers may not use BidFlag auctions to list items prohibited under the BidFlag Terms & Conditions or applicable law.

This includes firearms, weapons and ammunition, pornography or unlawful sexual material, illegal drugs and controlled substances, stolen property, human remains, live animals and pets, hazardous substances, explosives and fireworks, prohibited fuels, liquid mercury, prohibited lithium-battery products, automobile airbags and restricted safety equipment, cigarettes and tobacco products, alcoholic beverages, counterfeit goods, prohibited lottery-related materials, and other prohibited goods or materials identified by BidFlag, applicable law, carriers, or payment providers.

Sellers are responsible for reviewing the applicable prohibited item requirements before creating an auction.

Reserve Prices

Where an auction includes a reserve price, the reserve represents the minimum price established by the seller for the applicable auction.

Where applicable, the Platform may indicate whether the reserve has been met.

Seller Fulfillment After an Auction

Following a successful auction and completed sale, the seller must fulfill the transaction in accordance with the BidFlag Terms & Conditions.

If the seller fails to fulfill the transaction within the required period, the buyer may be entitled to a full refund, including applicable shipping charges, subject to BidFlag's applicable procedures.

Returns and Refunds

Auction purchases remain subject to the applicable BidFlag return and refund requirements.

BidFlag recommends that sellers provide a minimum fourteen (14) day return period.

A seller may offer a “No Returns” policy where legally permitted, provided that the policy is clearly disclosed in the listing at the time the item is posted.

A “No Returns” policy does not excuse fraud, material misrepresentation, unlawful conduct, or obligations that cannot legally be excluded.

Non-Payment

A winning bidder is obligated to complete payment through the Platform within twenty-four (24) hours of winning the bid.

Users who repeatedly fail to complete legitimate winning transactions may be subject to account restrictions, suspension, or termination in accordance with the BidFlag Terms & Conditions.

On-Platform Transactions

Auction transactions must remain within the BidFlag website and associated application.

Users may not circumvent BidFlag's transaction system by arranging payment or completing transactions outside the Platform.

Violations may result in cancellation, removal of listings, suspension, or permanent termination of the user's account.

Auction Disputes

Transactions are primarily between buyers and sellers. BidFlag is not a party to disputes between users unless it expressly elects to participate or is legally required to do so.

Users should provide relevant transaction and auction information when contacting BidFlag regarding an auction issue.

BidFlag may review transaction information and take appropriate action where Platform rules have been violated.

Enforcement of Auction Rules

BidFlag may remove listings, cancel transactions, restrict access, suspend accounts, or terminate accounts for violations of the Terms, applicable law, fraud, abuse, or conduct that threatens the Platform or its users.

BidFlag may also cooperate with law enforcement or other authorities where appropriate or legally required.